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For order questions, include the email used at checkout and your order or receipt details if you have them. Never send card numbers or passwords by email.
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How can we help?
Questions about an order, our gear, or something you read in the Adventure Guide? Email us and include enough detail for us to understand what you need.
Ask a dog question
Help shape the Adventure Guide.
If there is a walking, fit, behavior, or adventure question you keep running into, send it our way. We cannot assess an individual dog by email, but recurring questions help us decide what to research next.
Suggest a questionBefore you email