Privacy Policy

Introduction

TrailHarness ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trailharness.com and make purchases from us.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and shipping information you provide during checkout or support requests
• Order and transaction details needed to process purchases and provide support
• Payment information handled by our payment processor rather than stored directly by TrailHarness
• Messages and other information you choose to send us

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders, products, and services
• Improve our website and customer experience
• Prevent fraud and enhance security

Information Sharing

We do not sell your personal information to third parties. We may share your information with service providers who assist us in operating our website, conducting our business, or serving you (e.g., shipping companies, payment processors). These parties are contractually obligated to keep your information confidential.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.